Cancelation Policy

Pet Owner Cancellation Policy


Cancelling an appointment request prior to your desired services being booked with a Veterinarian is not subject to any cancellation fees. 

Please cancel confirmed appointments at least 24 hours in advance to avoid a cancellation fee of $25. Any cancellations after 5pm EST the day before your appointment will be charged a minimum appointment fee of $25.

If an emergency arises and you are unable to be home for the scheduled appointment for any reason, please contact us info@kiraspack.com

  

Service Provider Cancellation Policy


The first step in cancelling an upcoming appointment that you cannot fulfill is to make sure that the dog owner is aware of the cancellation as soon as possible. Please contact the owner directly if you must cancel on the day of the appointment. Please also contact us info@kiraspack.com

Kiravet will confirm appointments 48hrs hours prior to the appointment time.

Please cancel confirmed appointments at least 24 hours in advance to avoid a cancellation fee of $25. Any cancellations after 5pm EST the day before your appointment will be charged a minimum appointment fee of $25